Customer Service

We know how important efficiency is to a collection agency, and we believe it’s more than just what debt collection software you use. When you need help, your collection software should be backed by exceptional customer service that’s as efficient as the software itself.

At Bloodhound, you can count on quickly reaching a qualified support representative to answer your call.
Below are some of the ways we ensure you get the answers you need when you need them.

  • Prompt support via toll-free phone and email.
  • Experienced, Wisconsin-based staff that know you by name.
  • Use our online customer portal to view the status of service tickets and communicate with our support team.
  • When needed, our support staff works directly with our programmers who designed and wrote the software.