Collection Processes
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There’s no question that collecting is the key to an agency’s success. Bloodhound keeps the focus on collecting with several features that allow agencies to customize their workflow.

Auto-collect prioritizes the workload for a collector based on various factors including the current account status and desired call-back date. Each agency has full control over the status settings that aid in the prioritization process.

Scheduled Notices (debtor letters) and Scheduled Actions (automated tasks) can save collectors time and ensure that accounts are being processed quickly and consistently. Does your state allow you to add collection fees or interest at 30 days? This is just one example of the many collection processes that Bloodhound can automate. If needed, scheduled actions can be unique for each of your clients or based on the size or age of an account.

Collector management reports can be automatically generated by Bloodhound and waiting for you when you arrive at the office each morning! Preset Reports allow you to set parameters to print any report at any time of the day or night. By setting up the collector reports to print at 4:00 a.m., they’ll be ready when you need them and it won’t tie up processing time during the day.

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