Account Prioritization
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Auto-Collect allows managers to assign weighting factors to control the account prioritization for collectors. Using this weight and scheduled dates and times, the system will organize debtors so the collectors work on the most important accounts first. When you need to focus special attention on the accounts of a particular client, a setting within the system will only bring up debtors who have accounts with that client. Debtors may easily be transferred to other collectors when staff changes occur or there is a need to balance the workload.

Bloodhound’s recall hotkey will allow a collector to set a specific date and time for the next contact with the debtor. This is helpful when the collector is told that the debtor will be home at a specific time.

The Collector Preview Report can be printed or displayed regularly to monitor the progress of the collectors. Other reports are available to track the number and result of contacts made.

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