As a collection agency, a predictive dialer software is a must for your business's efficiency. The Bloodhound Predictive Dialer dramatically increases the number of debtors a collector can contact by allowing more productive calls in less time. The predictive dialing system handles busy signals, no answers, and answering machines so that collectors are connected only on live calls.

When the Predictive Dialer software makes a live connection, the debtor’s file appears instantly on the collector’s computer screen so that they have access to the important information regarding the debtor’s accounts. If a payment is received or the debtor contacts the collection agency, the Predictive Dialer removes the account from the collector’s queue so that the debtor is not called again by mistake.

Spend time efficiently with Bloodhound Predictive Dialer

The Bloodhound predictive dialer will automatically place outbound calls, but can also deliver answered calls to collection agents. The call-blending feature of the Bloodhound Predictive Dialer software allows incoming calls to be routed directly to the predictive dialer. The Bloodhound predictive dialing system searches the database for the phone number of the incoming call and displays possible debtor file matches on the collector’s screen as they answer the call. If the phone number is not available, the screen will enter query mode so the collector can quickly look up the appropriate debtor file.

Reports are available for managers to track collector performance, as well as the total number of calls made and other statistical data. Bloodhound predictive dialer software is the key to using time as efficiently as possible.